Terms and Conditions

Credit Card Payment

Please note credit card payment (Visa or Mastercard ONLY ) uses the secure third party DPS (Payment Express website. We do not ever receive your credit card details.

ShooAway is a division of Lenker Marketing Ltd. The name that will appear on your credit card statement is ShooAway. Shooaway will only charge your credit card in New Zealand dollars and will only accept orders for supply within New Zealand.

Collections

We allow collection for paid website orders only. All goods must be paid for prior to collection as we are unable to accept cash and do not have EFT-POS facilities at any collection point.

Shipping

Shipping is generally by signature required courier for orders over $50.  Unless prior arrangements are made we will only ship within New Zealand (North Island and South Island only).  Shipping rates in the listing are indicative only and subject to our confirmation.  It is important that full addresses are provided to ensure accurate shipping.  Rates provided exclude shipping to offshore Islands e.g. Waiheke, Great Barrier, Stewart Island, Chatham Islands etc.  If you require delivery to these locations please ask for confirmation that we can ship and obtain a rate BEFORE paying.

Rural delivery addresses are as determined by the Courier companies we use and if they consider your address to be a rural address the rural surcharge will be applied to all freight. 

Layby

We are unable to provide Lay-By sorry.

Warranty

All customers buying from our website are covered by Warranty for 12 months from the date of purchase for domestic (non-commercial) use.  Any goods purchased for personal use may be returned

Buy With Confidence - 7 day Right of Return

We realise it is difficult buying from just a photograph so we will allow a 7-day right of return on all goods to allow you the chance to evaluate the quality and value for money.



PLEASE FOLLOW THE INSTRUCTIONS BELOW CAREFULLY OR A MINIMUM RESTOCKING FEE OF 15% WILL APPLY

RETURN INSTRUCTIONS:

NOTE: NO GOODS WILL BE ACCEPTED WITHOUT A RETURNS AUTHORISATION (RA)

NOTE: If the product is returned under our 7-day Peace of Mind Policy the following terms apply.

Errors and Omissions

While all care is taken in the preparation and maintenance of this web site, listings and other advertising and written statements, Shooaway takes no responsibility for any errors or omissions that may occur.

The nature of importing means that exchange rates and shipping rates vary order-to-order.

When you place an order with us this constitutes and "offer to purchase".  Shooaway has no requirement to accept this offer in full or in part. This is particularly the case should the pricing or description be an error.

We will correct any problems or errors that we identify within a reasonable time.

We are fair and reasonable people and will listen to what you have to say.  We want you as a customer in 10 or 20 years.